Remote and hybrid work options create more opportunities for businesses to attract and retain talented people. But hybrid work, often referred to as the "messy middle," requires an entirely new playbook to work well. How do you balance your workers’ desire for flexibility and the needs of your business?
A new book, How the Future Works by Slack execs Helen Kupp, Brian Elliott, and Sheela Subramaniang offers leaders a guide to that very dilemma. Through Slack’s Future Forum consortium, the team surveyed more than 10,000 knowledge workers and studied companies like IBM, Royal Bank of Canada, and Genentech to understand what employees want and which strategies work best.